Compliance operations for care, childcare and multi-site teams
DutyDesk turns regulations into a daily list of checks your team can finish on any phone, then tracks every failure to a fix and keeps the proof ready for inspection day.
Thursday
Today’s work
Sample data
Fire alarm weekly test
Due today 10:00Main building
Sleep room checks (every 10 min)
Started 13:05 by AoifeToddler room
Fridge and freezer temperatures
Submitted 08:42Kitchen
Action: replace fire door closer
High priority · evidence requiredMain building
Weekly outdoor area safety check
Approved by NiamhGarden
Requirements cite the legislation and guidance your inspectors work from, including
Why DutyDesk
Most services do the right things every day. The trouble is proving it, following up when something fails, and keeping it all together across sites and shifts.
Today
Checklists in binders, reminders on WhatsApp, evidence in someone’s camera roll.
With DutyDesk
One live list of what is due today, at every site, for every person.
Today
A failed check is ticked anyway, and nobody follows it up.
With DutyDesk
Every failed answer raises a tracked corrective action with an owner and a deadline.
Today
The week before inspection is spent hunting for signatures and certificates.
With DutyDesk
Every record is time-stamped, versioned and ready to show on the day.
The platform
Built task-first: every requirement becomes work someone owns, completes, and someone else reviews.
Home opens on the work that matters now: due today, awaiting review and overdue, filtered by site. Every task has an assignee, an independent reviewer and a controlled status history. Comment with mentions, reschedule, and hand over someone’s work when they leave or go on leave.
Daily, weekly, monthly, quarterly, twice-yearly and annual checks are generated ahead in your organisation’s timezone, with annual work appearing weeks before it is due. Edit a schedule and only future, unstarted work changes.
Build checklists with photos, sign-offs, scoring, repeating groups, calculated values and person, asset and site pickers, plus conditional questions and follow-up rules. Published versions are locked, so an old submission always shows exactly what was asked.
Attach photos and PDFs from a phone. Files are checked by content, stored privately and shared only through short-lived links. Submitted evidence is locked.
A failed answer raises exactly one action with a priority and response time. High and critical actions need evidence and sign-off by a different manager.
Install requirements and ready-made checklists for your sector, each one citing its source. Decide what applies, record why, and accept updates only when you choose.
Keep staff records with role-based credential requirements such as vetting, first aid and qualifications. Track verification and see renewals before they lapse.
Score risks on a versioned matrix, record controls, and require approval from someone other than the author. Scheduled reviews keep assessments current.
Draft policies from templates written against the regulations, with a generated header and footer. Approve and publish versions, compare them side by side, and see when a template has been updated.
Report incidents with severity and confidentiality. Safeguarding concerns and data breaches start restricted: only the reporter and people given explicit access can see them, not even owners by default.
Run form-based audits whose findings raise actions, see evidence coverage and freshness for every requirement, and export permission-filtered reports as CSV or printable PDF.
In-app notifications and email reminders for work that is due, with escalation to managers when something is overdue. Each person chooses what they are emailed about.
Inspection-grounded knowledge
DutyDesk’s sector knowledge is compiled from legislation, regulator guidance and published inspection reports. Each requirement explains what is needed, the evidence an inspector will ask for, the findings services most often receive, and the checks that prevent them.
Measured coverage
We list every indicator, criterion and signpost in the frameworks inspectors use, then record which DutyDesk checklist, practice or policy template addresses it. Each claim is re-checked by an independent review before it counts.
Tusla Early Years Inspectorate
658 of 660 items addressed (100%), 2 partly
Health Information and Quality Authority (HIQA)
461 items mapped · content in preparation
Health Information and Quality Authority (HIQA)
328 items mapped · content in preparation
Minister for Health; inspected by the Chief Inspector of Social Services, Health Information and Quality Authority (HIQA)
316 items mapped · content in preparation
Minister for Health; inspected by the Chief Inspector of Social Services, Health Information and Quality Authority (HIQA)
293 items mapped · content in preparation
Department of Education and Youth, Inspectorate
185 of 185 items addressed (100%)
Pre-Hospital Emergency Care Council
150 of 150 items addressed (100%)
Tusla - Child and Family Agency, Early Years Inspectorate
97 of 97 items addressed (100%)
Department of Education (originally the Centre for Early Childhood Development and Education)
75 of 75 items addressed (100%)
National Council for Curriculum and Assessment (NCCA)
39 of 39 items addressed (100%)
Tusla Early Years Inspectorate
28 of 28 items addressed (100%)
Coverage means DutyDesk has content for an item, not that your service complies with it. All knowledge content is marked unreviewed until a named, qualified person signs it off.
How it works
Add your organisation, sites and timezone, then invite your team with the right role and site access. It takes minutes, not a project plan.
Start from requirements written against the legislation and inspection findings for your sector. Mark each one as applicable or not, and record why.
Turn requirements into recurring checklists. Staff see their work on any phone or tablet and complete it where the work happens.
Managers review submissions, failed answers become tracked actions, and every record keeps its evidence, version and audit trail.
Benefits
Each person sees exactly the work and records their role needs, nothing more.
Sectors
Start with the sector you know best. DutyDesk gives you the requirements and checklists for it, and you shape them to how your service runs.
Requirements drawn from the Early Years Services Regulations 2016, Tusla’s quality and regulatory frameworks, Síolta, Aistear and published inspection findings: ratios, vetting, sleep checks, Schedule 5 policy templates, fire drills and more.
Starter pack available
PHECC-licensed CPG providers: policy templates and checks mapped to every Governance Validation Framework criterion, from Medical Director oversight and privileging to controlled drugs, PCR audit and vehicle checks.
Policy templates and checklists available
HIQA-regulated designated centres: care planning timelines, safeguarding, restrictive practices, notifications, medication and fire safety, mapped to the regulations and national standards.
Knowledge base in preparation
HACCP-based controls from FSAI guidance: temperature records, allergen information, cleaning schedules, pest control and traceability, ready to schedule as daily checks.
Knowledge base in preparation
Fire safety, health and safety and day-to-day operational checks for any organisation with premises, people and a duty to prove it.
Starter pack available
Security and trust
Childcare and care providers hold some of the most sensitive information there is. DutyDesk is designed so that access is earned per person, per site, and checked twice.
Every record belongs to one organisation, and PostgreSQL row-level security enforces that boundary on every read and write, not just in the app.
Six standard roles, from owner to auditor, with access limited to the sites each person works at. Owners are protected from locking themselves out.
Task transitions, membership changes and approvals are recorded automatically. History is never overwritten.
Evidence lives in a private bucket. Downloads use signed links that expire after 60 seconds, and files are checked by content, not just extension.
Built to run on EU-region infrastructure, with timestamps stored in UTC and schedules computed in your named local timezone.
Published forms, packs and assessments are versioned. Changing a checklist never rewrites the evidence collected against the old one.
Pricing
Founding-customer places are open. Pricing is per organisation and number of sites. Talk to us for founding-customer terms.
One site, one team
Founding pricing
Most popular
Groups of services or premises
Founding pricing
Larger operators and networks
Founding pricing
On the roadmap
DutyDesk ships in finished milestones. These are in progress and are not available yet.
Coming soon
Track Tusla and HIQA notification time limits from the moment an event is recorded.
Coming soon
Live views across sites for owners and managers.
Coming soon
Assign training to roles and send updates everyone must read.
Coming soon
Registers for complaints handling, contractor sign-in and visitor logs.
Coming soon
Complete checks without signal and sync when back online.
Coming soon
Single sign-on, multi-factor authentication and integrations.
FAQ
The first sector packs are written for Irish legislation and regulators, starting with early years. The platform itself is jurisdiction-aware, with each organisation’s timezone and sector set at setup, so more jurisdictions can be added as packs.
No software can make that promise honestly. DutyDesk organises the work, the evidence and the follow-up so you can show what you do. Packs are guidance with cited sources, not legal advice or certification, and each pack shows whether a qualified person has reviewed it.
From the legislation, regulator guidance and published inspection reports for each sector. Every requirement cites its source, and published findings are paraphrased and linked back to the report. Packs stay marked as unreviewed until a named, qualified person signs them off.
Yes. Edit any form or schedule to suit how your service works. Pack updates arrive as new versions that an admin chooses to accept, and they never overwrite your applicability decisions or customised forms.
No. DutyDesk runs in the browser on phones, tablets and desktops, with layouts designed for each. Staff sign in and see only their own work for the sites they are assigned to.
Only the people you invite, limited by their role and site access. Database-level isolation keeps each organisation’s records separate, and evidence files are never publicly accessible.
Only if you turn it on. AI assistance is off by default, and only an organisation owner can enable it, because it sends record text to an AI provider. When on, it can suggest checklist questions, hazards and incident review points as drafts. Nothing is saved until a person reviews it.
Yes. The demo workspace shows the task-led Home and Compliance views with clearly labelled sample data. No sign-up needed.
See how DutyDesk works with sample data, or sign in to your workspace.